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Professional Indemnity

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Professional Indemnity Insurance Explained

Protecting your business from claims for error, omissions and the professional neglect of you and your employees is vital in today’s marketplace.

Clegg Gifford has a broad level of experience in placing professional indemnity insurance policies, for companies both large and small, and across the professional spectrum including all manner of professional occupations and businesses.

What sort of claims can you face?

Given that Professional Indemnity insurance helps protect your business if a client alleges you’ve been negligent – here are some real-life professional indemnity claim examples.

Specific claims do of course vary by industry so these are just some illustrative examples.

Given that all professionals, regardless of industry,  have a duty of care to their clients when they undertake work for them. It’s a breach of that duty of care that usually sees a claim being intimated.

One of the most common is for negligence. Although negligence is an expansive term, it covers a very wide range of potential circumstances.

So let’s say, you as a professional have been accused of negligence. When a claim is made against you for perceived negligence on your part, your professional indemnity insurance picks up the cost for legal costs and compensation.

Most Professional indemnity insurance policies will also cover infringement of intellectual property & defamation.

Some other potential examples of claims, which might relate to your own business…

Marketing / printers who mistakenly provide the wrong content and therefore have the costs of re-printing large orders and redesigning.

A company can be sued by a competitor for copyright infringement and/or intellectual property theft relating to say a business model, website and other marketing literature.

Marketing agency using images it doesn’t have a right to – where damage and losses can be proved.

IT providers, for instance for web hosting services, where it leads to a lack of access / forcing websites down and loss of business.

Builders and architects / kitchen designers who provide flawed plans which lead to losses / rectification costs once built.

What level of cover / indemnity levels are common?

A policy can be tailored by insurers to meet your requirements / perceived comfort level. Unless you are a larger organisation, it’s unlikely you will need an indemnity level in the millions – but there again some companies engaging in high risk activities or with specialist requirements sometimes ask for coverage levels (usually through specialists insurers at Lloyd’s) of up to £10M. In this sense, cover options are akin to Directors & Officers insurance – where indemnity levels can be tailored in common increment levels.

It also of course depends on the size of the company you are seeking to insure. Most commonly SME companies are content to have cover up to £100,000 but for modest increases in  additional premium to the base policy coverage,  can secure cover in increments of £250,000; £500,000 and £1M. The best policy is to ask and see what is affordable, and ascertain what you think you are comfortable with.

However, when you’re deciding how much professional indemnity insurance you need, it’s a good idea to check whether your professional body or regulator specifies a minimum level of cover. For instance; Architects Registration Board recommends at least £250,000 for its members, for example, while some businesses regulated by the Guernsey Financial Services Commission are usually required to hold more than £1 million of cover; which is similar to the UK regulators. The Association of Chartered Certified Accountants has its own stipulations.

The other circumstances to check in deciding which professional indemnity insurance indemnity level to choose, is to consider:

Contractual Requirements 

If you are supplying professional services to a client, it maybe a stipulation of the may ask you to have professional indemnity.

Then check whether clients / other stakeholders require you to hold a specific amount of professional indemnity insurance. It is common for businesses to require their suppliers to hold certain types and amounts of insurance so that if a mistake arises all parties are protected by an independent insurer, usually with deeper pockets than the company supplying the services!

Professional Body Requirements 

As described above above, if you or your company are a member of a professional body, they may also require you to hold a certain amount of professional indemnity insurance as a condition of ongoing membership.

True cost of Professional Indemnity insurance claims in Guernsey 

Where a claim is successful, most professional indemnity insurance policies will provide cover for the compensation to a claimant to cover the monies outlaid for your work, as well as the costs of rectifying mistakes you / your company have made during the course of that work. This includes likely legal costs incurred as a result of investigation and defending your case. 

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What our clients say

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  • We have a  4.46 Rating on 1063 Reviews

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Anonymous 

Ery helpful

Posted 1 week ago

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Rhys Evans 

Kelly Kendall many thanks for your prompt attention.

Posted 2 weeks ago

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John Stokes 

Very happy with this company been with him for several years. Very reliable.

Posted 3 weeks ago

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Anonymous 

Maisey was really helpful and advised me well enough to take out the policy, I would use Maisey again x

Posted 3 weeks ago

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James Weightman 

I have to say to huge thank you the company as this is my first time having a traders policy due to my lack of knowledge of how it works, if it hadn’t of been for Imogen Gibson I think I’d of probably lost the plot. Apart from health issues I’ve had while setting up the policy, nearly causing me to loose the policy but she explained my health and mental health situation. Thanks to Imogen I now have a policy that I understand sort of. I’m still reading everything as it’s not my quality at all. But I hope that I can carry this policy on moving forward. My initial plans of the policy weren’t going to be of any use to me for my id taken the policy out. But again Imogen has been amazing absolutely above and beyond what I’ve ever experienced from these sort of decisions. By that is I could have easily have lost everything and it would have made no difference to Imogen whether I kept it or not. But after her patients and listening ear. And empathy. I think she should be used for future training purposes for future employees and possibly current ones. I can thank everyone enough who have had any part to play in my policy. But due to my mental health she doesn’t realise that if she hadn’t been able to explain my situation to the right person at the right time. I don’t think the financial loss I’d of received from losing the policy. I would have taken my own life. Because I’ve taken this to benefit my own knowledge on car maintenance to save myself a fortune. Please make sure Imogen gets the recognition she deserves for her customer service and just amazing support. Though out getting it sorted.

Posted 4 weeks ago

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Ghazanfar zaman 

I am leaving tradex this year I have been a loyal customer for more than 15 years at the Romford office I renewed last year I was I paid tradex four hundred pounds more to renew I was getting it a lot cheaper else were the only reason I stayed was because of a lady called Kelly Kendall who has being dealing with me over the last twenty years wen I was at central cab care as the owner back in 2003. This year I have been quoted over £1.000 more by tradex I am getting it it £1301.84 else were I will be sending the proof to yourself once I renew before the 15th March. Once again like to thank Kelly Kendall for the way she been dealing with myself a true professional thanks

Posted 1 month ago

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Anonymous 

All Good, Been with them for may years

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Darren Moore 

excellent service, very speedy response for my PL policy, i was dealing with kirsty highly recommend, very competative prices

Posted 1 month ago

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Jessica Morris 

Excellent Team in Sheffield, helped sort my GP business insurance out no problems! thanks Scott for your help and patience.

Posted 2 months ago

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Abdul 

The service is fabulous, a special thanks to Joanne, she has been very helpful, her responses are very prompt, shes a big asset to the company.

Posted 2 months ago

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Henry 

I had problems getting on to the MID database and I needed a car registered for the weekend. Serena Horsewell sorted the whole problem out and made sure the car had insurance for that weekend. In addition she emailed me to tell me that it was all sorted so I had piece of mind that it was done. This is the type of service I rarely get these days and I appreciate the effort she made. Score10/10

Posted 2 months ago

Why use Clegg Gifford?

  • Local office with friendly, helpful staff

    Unlike online insurers or UK-based call centres, you can pop in to speak to a human at our offices in Admiral House. Our staff are always happy to help with any enquiries you might have and guide you through the insurance-buying process. We are proud to support the local community and invest in local services for your convenience.

  • We use flexible insurers and aim to cater for unique circumstances

    Every risk is different and every person has unique circumstances to accommodate. Try us for those complicated or hard to place policies. Equally for those without insurance history, or with claims, we will strive to find a suitable policy that caters for your specific requirements.

  • You can place your commercial and personal insurance under one roof

    It’s far easier to deal with one broker for all your insurance needs. With a wide range of products available from different insurers, we can be your one-stop-shop for all your insurance needs either for yourself our wider family or your business. For instance – our family fleet policy enables you to place all of your household’s vehicles including cars, vans and bikes under one flexible policy.

  • The local factor – Guernsey expertise counts!

    One of the benefits of having been in the island for so long is that we can feedback the unique needs of islanders back to insurer partners. This counts when it comes to claims arrangements and for instance fighting for local choice on repair networks. It also means working with insurers to create flexible products such as our unique family fleet policy, which makes arranging insurance for your whole family that much less stressful – one premium, one renewal date, one policy.

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